Get Magenta Retail Support

At Magenta Retail we take Support of our various software products very seriously. We make every endeavour to address and resolve every query and issue as soon as possible on the day it is received.

To access our extensive documentation click here or alternatively, choose from the options below.

For licencing, visit the Magenta Retail Online Self-service Licensing Portal.

Support Access


Magenta Support team is available from 7am to 9pm week days and 7am to 6pm on weekends and public holidays. Closed Xmas Day and Good Friday.

  • Toll free number
  • Email access
  • 7 days a week
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Downloads


Magenta Software upgrades and patches are available
from our web site 24 x 7

  • Unlimited access for customers
  • 24 x 7 Client Login Page
  • Upgrades & patches
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Knowledge Base


Where customers can search for answers on most issues covering all the Magenta Software products, and it is free!

  • Free to all customers
  • Reduces support costs
  • Available 24 x 7 via Client Login page
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